Refund policy
Dr. Youn’s Online Store
Our knowledgeable staff is here to help. You will see lots of useful information here on the site to help you with your decision-making processes, but know that we are here to help if you need more! Please email any questions to support@younbeauty.com, and we will typically get back to you within 2 business days. And remember that your choices are backed by our money-back guarantee.
- We offer a 30-day satisfaction guarantee on our products and online programs.
- Products may be returned within 30 days of purchase for a refund, minus shipping/handling. Return shipping is paid by the customer.
- In order to prevent return fraud, returns are only accepted if greater than 50% of the product is present in the container upon receipt of the return. If the product has been completely or nearly completely used, a refund will not be issued.
- Please contact us at support@younbeauty.com for return authorization before returning any products.